Email support
For writing, search, dictation, backup, restore, Pro or unexpected app behavior, email support@daykept.com.
support@daykept.com
Email supportSupport
Contact DayKept support.
Send your device model, Android version, app version and the exact step where the issue happened. Do not send journal content unless support explicitly asks for it.
Backup and restore help
If the issue is about backup files, restore or moving your archive, start with this guide.
Open backup helpCommon support topics
Use these topics when you email support.
Backup and restore
Backup files, restore, export or moving your archive to another device.
Pro and billing
Questions about Pro, billing or a purchase that is not showing on this device.
Privacy and data handling
Questions about what DayKept does and does not collect.
App issues
Writing, search, dictation, backup, restore, shared Android content or unexpected app behavior.
When contacting support, include:
- Device model
- Android version
- App version
- Exact step where the issue appeared
- Area affected: writing, dictation, search, backup, restore, Pro, billing, privacy, shared Android content or other
Do not send journal content unless support explicitly asks for it.